Products
Will your charging cable work with my car?
Our Type 2 cables are compatible with every EV sold in Europe with a Type 2 (Mennekes) inlet — Tesla, BYD, BMW, Mercedes, VW, Audi, Hyundai, Kia, MG, Renault, Nissan and more. If you're unsure, send us your car model and we'll confirm.
What's the difference between 11KW and 22KW cables?
The maximum charging speed they support. A 22KW cable also works perfectly at lower speeds, so it's the future-proof choice. See our full cable buying guide.
Are your products certified?
Yes. Our charging equipment complies with IEC 62196-2 (the European Type 2 standard) and carries IP66-rated weatherproof connectors. Every cable is tested before dispatch.
Orders & payment
Where do I buy?
All sales are through our official eBay store: ebay.com/usr/carnivalev1. You get eBay's secure payment processing and Money Back Guarantee on every order.
Which payment methods do you accept?
All payment methods supported by eBay checkout in your country — typically credit/debit cards, PayPal, Google Pay and Apple Pay.
Do I get an invoice?
Yes — contact us after your purchase with your order number and we'll send a proper invoice for your records or business.
Shipping
Do you ship to my country?
We ship worldwide, with a focus on Europe, the UK and Israel. Exact options and delivery estimates appear on each listing. Details on our Shipping page.
How long does delivery take?
Typically 7–14 business days to Europe and the UK, with a tracking number on every order.
Returns & warranty
Can I return a product?
Yes. EU consumers have a 14-day right of withdrawal, no reason needed. Full details on our Returns page.
What if my product is faulty?
Contact us first — we'll troubleshoot, and if the fault is confirmed we cover return shipping and repair, replace or refund. See our Warranty page.